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Edited by Recon Number 54: 3/8/2014 9:03:49 PM
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Laptop Windows 8.1 Problems.... Limited Connectivity

Okay, so I recently bought a Dell laptop with Windows 8.1, which I was on the fence about getting, but I couldn't find a laptop with Windows 7.... Anyways, the laptop already had Windows 8.1 installed, and so I was alright with the os, so I boot it up, I start entering all the information it wants and customizing it, until I reach the networking section, and I enter my Network's name and WPA key and all that fun stuff, it connects to the network well enough, but gives me a Limited Connectivity sign. Apparently I can't connect to the internet and the best part is that it can't find a solution to this problem because it is not connect to the internet! So please, if you will, place your opinions on Windows 8 aside, and help find some sort of solution to this bs, I would very much appreciate it...

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  • I'm guessing your laptop doesn't have Wi-Fi, you will need to buy a [url=http://i.ebayimg.com/00/s/NzAwWDcwMA==/z/u2oAAOxyrjZRr2K6/$(KGrHqV,!rcFG(-OJtgSBRr2K6TRD!~~60_3.JPG]Wireless Adapter[/url] to make it able to connect to the internet. I had the same exact problem and this is what fixed it.

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    • This isn't really a website support issue, but I'll try my best to help. Are you sure your router uses a WEP key and not WPA2 or some other type of encryption? Did you try hooking up through Ethernet to see if that works?

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      • Edited by Hatima: 3/7/2014 9:01:56 PM
        My best guess would be that there is a connection problem between the laptop and your router. With Win8.1 you may need to reconfigure your router. Have you ever had any problems connecting to the internet with your older computers? How far away are you trying to access the internet from your router? If you absolutely need the internet I would suggest plugging in a Ethernet cable directly to your router until you can resolve the wireless issue.

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