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Edited by Dyn0m1k3:
12/2/2020 8:49:49 PM
9
Nightingale - Failed to download configuration files from Bungie servers
Since around 21:00 GMT yesterday (Dec 1st) I've been unable to log in to Destiny on Xbox One (based in UK).
When attempting to load the game it spends longer on the "Checking for Updates" step before seemingly timing out and displaying:
"Failed to download configuration files from Bungie servers, please try again"
"For more information search for error code: Nightingale"
I've attempted a full re-install of Destiny followed by shutting down and unplugging the Xbox as well as my network router for 10 minutes. Rebooting the router and changing the DNS servers from Google to OpenDNS, restarting the Xbox and changing the DNS in the same way, clearing the alternate MAC address. Testing the network connection gives me a good connection with no issues and Open NAT type. Relaunching the newly installed game with the new network configured and cache cleared still gives me the same error.
The only way I have been able to temporarily get on is to configure my Xbox to connect to a wireless hotspot from my phone. This is obviously not a viable permanent solution and going back to either a wired or wireless connection to my router brings back the issue. I'm not seeing any issues with any other game or app on my Xbox and never had issues before yesterday.
I'd really appreciate some help with this problem,
Many thanks,
Mike
-- Update
I managed to get it to work using Cloudflare (1.1.1.1) for my DNS provider instead of Google / Open DNS.
No idea if this is a coincidence or why this would help unless the other DNS providers had a cached copy of a corrupt configuration file or something?
Worth noting I left my character screen idle for a bit while I ate and got kicked off the server with the "Are you still there?" message. Reloading gave me the issue again but this time I left the DNS as Cloudflare and just did a cache clear / restart and it worked again...
Would be nice to hear whats going on from someone at Bungie??
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I play on PS4 I have the same issue but it comes up as turtle
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4 RepliesEdited by Alien_hide: 12/2/2020 1:33:25 PMSame issues on PC and PS5 (i use cross save from PS4\PS5)
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1 ReplyI had the exact same problem the other day! Tried clearing the cache on my Xbox One which didn’t work, ended up reinstalling it which fixed it (so I thought). Was working for a few days since no problems but was playing earlier today then stopped to have some lunch and ever since I’ve not been able to get on again. I have tried clearing the cache and reinstalling twice now, still coming up with nightingale. Bungie obviously doesn’t care as this issue has been ongoing for at least 2 years. I know this because while looking online for a solution, I found a reddit post from 2 years ago of someone saying the exact same situation as me where they stopped for food and couldn’t play again afterwards. I played D1 a lot but only hopped on D2 when BL dropped, played a lot the first couple weeks with the standard error codes occasionally that let you straight back into activities but only this week the nightingale ones. No idea what to do now reinstalling clearly isn’t working.
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4 RepliesI’m curious if you have had any issues on subsequent nights. I too am from the UK and started having problems on 1 December with nightingale errors at a similar time. I’ve had the same problem every night since having never had this issue before. In my case it would take too long to download the game again so I didn’t do that but after about an hour of doing cache resets and generally trying over and over again with the odd break the problem went away but it keeps coming back by the next night. Wish I knew what the problem was as I’m a long term player and never had this before.
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Edited by Moot: 12/4/2020 2:02:23 AMI've been having roughly the same issue on PC. A couple days ago I got the Nightingale error code every time I tried logging in, and I had to uninstall/reinstall the whole game to get rid of it. But, the same error code came back today, so reinstalling the game only seems to be a temporary fix :/ UPDATE: using a VPN seems to have worked for now
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I have the same issue since the 1st of december and i have already done the redownload of the game and the cache clear and the DNS stuff they mention. i even went to open the UDP and TCP ports to see if that help with the client-server conection but i still have the same error code. i'm not really experienced in networking so making out a solution for this is hard for me but i will try anything that its said to solve this.
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5 RepliesHey there. You may want to review our NIGHTINGALE article for more information. Here are some steps you can take to try and resolve the issue: [quote] [b]1.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url]. [b]2.[/b] If that doesn't help, you may need to uninstall and reinstall the game. [b]3.[/b] You may want to look over your console network settings to see if they match your modem's settings, such as IP and DNS addresses.[/quote]
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same issue myself mike. can someone help please ??
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2 RepliesEdited by UltimateSin: 12/2/2020 8:56:07 PMI've got exactly your same issue, not a single problem till yesterday when this nightingale code started appearing during the login phase. I've tried all the suggested solutions but nothing solved my problem. if anybody has any ideas, let us know please -- UPDATE -- I managed to solve the problem without using any DNS address or VPNs/Third party apps. Basically, i was searching through my internet properties: Left click on Wi-Fi icon --> Open internet property --> Scroll at the very bottom on the window and you'll find "network restoration" or something like that (sorry i got the computer in another language so i'm "traslating" at the best i can to be helpful) So i've clicked on the network restore and the computer just reinstalled all my network card and settings by default and it solved the problem, no worries if you get disconnected and takes few minutes to actually do something. Hope to have been Helpful, please let me know if this works for you guys!
