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8/23/2022 9:13:09 PM
22

Unable to claim season 17 rewards on app or website

Help, I completed the season 17 pass yesterday, including buying some ranks on PS5 and did not claim all the rewards. Now I am unable to claim them. They are not showing up on the app or the website for me.

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  • So i sumitted a ticket about it and i got this response: "Many cosmetic items that were unlocked and claimed through a Season Pass Rank while it was available can be reacquired using the appropriate Collection in the character inventory screen. If the Season Pass Rank item in question was not claimed while it was available during it’s season or the immediately following season, players can no longer claim the item. Bungie does not restore items that have been intentionally or accidentally deleted from a player’s account." So i ask, what the point in having a past season reward section in the website? Plus the person didnt even mention about the mistake in their own page about the past season saying season of the haunted but showing season of the risen rewards. After that this persons just closed the topic without more response.

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