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8/19/2022 5:12:03 PM
1
Steam D2 crashes on startup
I switched from Xbox to PC and downloaded on Steam (mistake). It freezes upon startup and I've read every forum and tried every solution, including uninstall/reinstall. I can, through a series of restarts, VPN, and deleting temp files, get it to run most of the time.
A friend suggested I download it directly from Microsoft through xbox.com and I wish I'd done this to begin with. It works with no issues at all so far.
I paid for the game and expansions on xbox, paid again on steam, and now if I want to play without steam interface, I need to pay again. I wish to get a refund or credit for the expansions that don't work through steam or get a solution to have it run correctly. Any ideas?
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10 RepliesHi there! 1. Restart your machine. 2. When you log in, please click on the Windows icon, then type dxdiag. If typed correctly, only one command should appear. Please click it. (If you need to enter the credentials of an administrator of the PC, please do so). 3. Allow the tool to run. A green bar should progress on the bottom portion of the window. If you receive any dialogue boxes as it progresses, please address them accordingly. 4. Once the tool is completed, please click on the "Save All Information" button. Save the resulting text file in an easy to find location, such as your Desktop. Then, close the tool. 5. Open the text file you just created and copy all of text to your clipboard by selecting all of it (Ctrl+A) and copying it (Ctrl +C OR rightclick and click Copy). Then, close the file. 6. Go to pastebin.com 7. In the text box below, paste all of the text in the box. 8. If you would like to make your system specs hidden, you can change the Paste Exposure to Unlisted. This will hide it from the Public section of the site but still allow people to view your Paste. Then, click the Create New Paste button. 9. Copy the resulting URL and reply back to this comment with the URL.
