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10/22/2020 7:46:49 AM
16
Twitch prime drops not showing up in partner rewards
Hi,
I have claimed twitch prime rewards for the past three months but they don't show up in my partner rewards and can't be claimed via Amanda Holiday at the tower.
I have checked, double checked and triple checked the claimed status on twitch, the twitch prime authorization under settings-> accounts and linking yet somehow it doesn't show up in my profile.
At first I thought this had something to do with activating cross-save on PS4 and PC but this should make absolutely no difference as I'm using the same Bungie.net account.
Is there a solution to this? Or a way to contact bungie support directly (ie: not through a public forum?)?
This is the first game where I've had trouble claiming twitch rewards so I don't think I'm doing something wrong on that end.
Thanks in advance.
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3 RepliesDo you share your Amazon Prime account with anyone else? If so, do they play Destiny 2 and do they also sign up for this program? Have you tried logging in and out of the game to see if anything changes? To confirm, you've double-checked that the Gear Drop has been claimed on the Prime Gaming site and that you have an active Amazon Prime account? If you go into your [url=https://www.bungie.net/en/Profile/Settings]Bungie account Settings[/url] and click "Accounts & Linking," do you see Prime gaming at the bottom of the page under the "Authorized Applications" sections? Have you claimed your reward in your [url=https://www.bungie.net/7/en/Codes/Partners]Partner Rewards section[/url]?
