One thing I’d love to see is an option to change the face of the Guardian without having to make a new one and redo all of the quests and missions we’ve done thus far. It wasn’t so painful in vanilla and even into the first two expansions. Now, however, there’s just so much to do (which is great). I would just like the option. Whether it be an game function or a micro transaction function is up to Bungie. This and a fix for the current textures for the hair and faces. There are weird bugs that never existed until D2.
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Many people would like that feature but it's simply not a priority as it doesn't affect anything in gameplay, it's just a customisation feature that's easily diminished if you always have a helmet on like me, barring cutscenes of course.