{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
10/10/2019 12:06:35 PM
5
Lost characters on Cross save / Steam transfer!
Help!!
On my steam transfer / cross save, all of my characters have been deleted! I have lost completely everything, when I log in it prompts me to make a new character like I haven't played the game before, it also is telling me that I don't have shadowkeep (Which i have bought on PS4)
I had a hunter and Titan very geared! And had many exotics and cannot play them now!
I don't know what I have done wrong!
I am still in the clan that I belonged to, so I don't know what is happening
Need help ASAP!!! I've lost everything!
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4 RepliesYou chose your steam account (with no characters) as the active cross-save file. It seems you wanted/should have chosen the ps account. You need to deactivate cross-save, wait 90 days, then reactivate cross-save & choose ps account.
