Let's assume that this PR team comes to existence. Don't forget that MOST of the whinny bitch on here are under aged to drink in Canada (18) and even those who are of age acts as if they were spoiled brats.
Point being - It will create the biggest wildfire you'd never hope to see come to life. Threads wouldn't go on for dozen of pages but hundreds of pages.
The whinning will never stop. Bungie ignoring 99.99% of the threads is a good remedy of these worthless troll.
"ya don't put oil in a bonfire"
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I am not saying that they should have a team that responds to every single post. That would be mind-numbing. I just think a group of people who have the glibness to answer questions and calm the masses while addressing major topics would be a welcome benefit