Oh, I absolutely agree.
Look at the bugs they're fixing though. Fixing things that are working against the player, like Oversoul not appearing, instead of fixing things that need to work for the player, like the Sword disappearing. Using Crota's End as an example.
Besides being ignored, they're (apparently, judging from the track record) updating the game against the players as well.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
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Permanent Ban
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