[quote]So is there some sort of trick to getting support to actually support people? Or do they just ignore everyone that isn't asking a question about the Tumbler, or an animal error? There's no way I'm going to buy DLC for this game, let alone bother playing it anymore if support doesn't exist, so really Bungie, prove to me your support exists, at least say "Hi" to me. To clarify since I edited the title the other night, and I will add this back to the main post the next time I edit it. The original issue was that players were having items deleted from the tower vault at random. Usually between switching characters from reports that I have read. Only on very rare cases have I seen people say the items had returned after logging in and out a few times. Most people seem to not get the items back at all. I'm going to clarify that I have not lost anything yet. So I am NOT asking for items being returned, I am asking if the main issue has been fixed with the expansion or before in one of the earlier patches. If someone from Bungie support doesn't even know the answer to my question, please reply anyway. I'm starting to think you guys are a myth, and there's no way I'm supporting a company that ignores it's users over simple issues.[/quote]

Thanks Smirnoff for the bump, this lack of support is ridiculous, still no response.