We need more customizations, and more than just what our guys look like under their helmets. The Hunters have great cloaks, the Titans have pretty great sashes, the Warlocks have dinky little freakin' armbands. They're like lame Live Strong bracelets of the future. We have room for more customization in the existing screens. Maybe we should have another decorative object slot. Maybe we should be able to use decorative pauldrons. Maybe our pants and boots should be separate. Maybe armor shouldn't be class-specific at all. There are way too few equipment options, way too few models for equipment, and what is there gets garbage paintjobs for the factions with stupid logos and chipping paint. I have never before played a character with less character.