JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by aboniks: 10/15/2014 4:52:31 PM
15

Honest Feedback on: Bungie.net - For the new User Experience designer...

UPDATE: [quote]If you have any particular suggestions for the app or the website, or bugs to report, feel free to make a thread in #Help then :) ~[url=http://www.bungie.net/en/Forum/Post/73175643/0/0/0]Hylebos [/url](Mentor)[/quote] TL;DR - If you're not the new User Experience designer for Bungie.net, feel free to keep right on stepping (or, better yet, add something constructive to the relevant section of this feedback), you won't be missing anything you don't already know. [quote][b]I had a good conversation with the Bungie.net team this week about that very topic. They have a new User Experience designer who really knows his stuff[/b]. ~[url=http://www.bungie.net/7_Bungie-Weekly-Update---10102014/en/News/News?aid=12272]Deej[/url] [/quote] [i]Dear new B.net User Experience Designer,[/i] Congratulations on scoring this gig! Welcome to never sleeping again. Just to get you started off with some honest, (occasionally frustrated and blunt) thoughts, from a regular (although not particularly oldschool) bungie.net user with 120+ hours invested in the shooting end of this franchise, here you go... [b]General interface impressions: [/b] Too much dead space, both the white kind, and the kind filled with irrelevant (pretty) splash graphics Site sections are inconsistent, visually. Different designers, obviously. Are the teams running their own sections and making the layout and design choices? Stop it. Looks cheap and confused. You can't afford that. Leftbar/rightbar/navigation is too busy; less "cool" sliding motif, more cohesion Sliding graphics on scroll in some sections but not others. Pick one and stick with it (pick not-sliding; for great justice, remove extraneous section header graphics) Search is hidden behind an overly stylized icon until you stumble on it, and then the mouseover semiotics link it to your messaging system. "What the actual -blam!-?", as Jenna Marbles might say. This has no cool factor and generates confusion. Stop linking out to different domains without a new tab/window. Amateur hour. Lack of adaptive mouseover/tooltip data field placement; don't put mouseover data off-screen, ever. The character-specific game data feels like it was arranged as window dressing by a marketing intern, not by a group of people who actually play the game and want to use this system to interact with their characters and their peers. Footer might as well be deleted, if you leave it as is; Put that data somewhere else, make it static, but collapsible. No one sees it; they should. (check your click-through stats for footer links, they're abysmal) Feedback in more detail follows, by section. (As links to sub-posts, because we've got invisible character limits here and I'm not up to playing Sherlock Holmes right now to puzzle out what they are) [url=http://www.bungie.net/en/Forum/Post/72542696/0/0/0]News[/url] [url=http://www.bungie.net/en/Forum/Post/72543089/0/0/0]Legend[/url] [url=http://www.bungie.net/en/Forum/Post/72543701/0/0/0]Tower[/url] [url=http://www.bungie.net/en/Forum/Post/72544113/0/0/0]Grimoire[/url] [url=http://www.bungie.net/en/Forum/Post/72544493/0/0/0]Clan[/url] [url=http://www.bungie.net/en/Forum/Post/72545018/0/0/0]Groups[/url] [url=http://www.bungie.net/en/Forum/Post/72545422/0/0/0]Forums[/url] [url=http://www.bungie.net/en/Forum/Post/72545813/0/0/0]Help[/url] [url=http://www.bungie.net/en/Forum/Post/72546200/0/0/0]About Destiny[/url] [url=http://www.bungie.net/en/Forum/Post/72546418/0/0/0]More[/url] That's pretty much all I've got time for, I just burned about five hours clicking all the buttons, considering, compiling, and writing this up. I hope this is received in the spirit it was intended. [i] I did this on a Saturday, instead of playing Destiny. [/i] Seriously, good luck in your new job. I hope you've got a thick skin. Cheers!

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Edited by aboniks: 10/11/2014 10:25:38 PM
    [b]Help Section: [/b] Don't mess with these people, they're busy. Just lay the meat down outside their office and back away, remaining on your belly, without making any sudden movements. Keep your eyes downcast. Seriously though, this part of the site is almost alright, design-wise. They have a deadspace problem (presumably to keep the page mobile-browser-friendly), big pointless graphics up top, and their interface is utterly different from everything else on the site, but just tidy up the edges a little and let them get on with helping the players. You would do well to take the simplicity of their design and expand on that as needed for the rest of the site. They also deserve an across the board raise, free hourly massages at their desks, stock options, and dancing girls, (and/or dancing boys, as appropriate). Also, if all this design advice falls on deaf ears, shrunken budgets, or tiny time-frames, take advantage of their existing and future help articles to write tooltips for all the stuff that they have to explain about this site that doesn't make any sense.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon