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Edited by aboniks: 10/15/2014 4:52:31 PM
15

Honest Feedback on: Bungie.net - For the new User Experience designer...

UPDATE: [quote]If you have any particular suggestions for the app or the website, or bugs to report, feel free to make a thread in #Help then :) ~[url=http://www.bungie.net/en/Forum/Post/73175643/0/0/0]Hylebos [/url](Mentor)[/quote] TL;DR - If you're not the new User Experience designer for Bungie.net, feel free to keep right on stepping (or, better yet, add something constructive to the relevant section of this feedback), you won't be missing anything you don't already know. [quote][b]I had a good conversation with the Bungie.net team this week about that very topic. They have a new User Experience designer who really knows his stuff[/b]. ~[url=http://www.bungie.net/7_Bungie-Weekly-Update---10102014/en/News/News?aid=12272]Deej[/url] [/quote] [i]Dear new B.net User Experience Designer,[/i] Congratulations on scoring this gig! Welcome to never sleeping again. Just to get you started off with some honest, (occasionally frustrated and blunt) thoughts, from a regular (although not particularly oldschool) bungie.net user with 120+ hours invested in the shooting end of this franchise, here you go... [b]General interface impressions: [/b] Too much dead space, both the white kind, and the kind filled with irrelevant (pretty) splash graphics Site sections are inconsistent, visually. Different designers, obviously. Are the teams running their own sections and making the layout and design choices? Stop it. Looks cheap and confused. You can't afford that. Leftbar/rightbar/navigation is too busy; less "cool" sliding motif, more cohesion Sliding graphics on scroll in some sections but not others. Pick one and stick with it (pick not-sliding; for great justice, remove extraneous section header graphics) Search is hidden behind an overly stylized icon until you stumble on it, and then the mouseover semiotics link it to your messaging system. "What the actual -blam!-?", as Jenna Marbles might say. This has no cool factor and generates confusion. Stop linking out to different domains without a new tab/window. Amateur hour. Lack of adaptive mouseover/tooltip data field placement; don't put mouseover data off-screen, ever. The character-specific game data feels like it was arranged as window dressing by a marketing intern, not by a group of people who actually play the game and want to use this system to interact with their characters and their peers. Footer might as well be deleted, if you leave it as is; Put that data somewhere else, make it static, but collapsible. No one sees it; they should. (check your click-through stats for footer links, they're abysmal) Feedback in more detail follows, by section. (As links to sub-posts, because we've got invisible character limits here and I'm not up to playing Sherlock Holmes right now to puzzle out what they are) [url=http://www.bungie.net/en/Forum/Post/72542696/0/0/0]News[/url] [url=http://www.bungie.net/en/Forum/Post/72543089/0/0/0]Legend[/url] [url=http://www.bungie.net/en/Forum/Post/72543701/0/0/0]Tower[/url] [url=http://www.bungie.net/en/Forum/Post/72544113/0/0/0]Grimoire[/url] [url=http://www.bungie.net/en/Forum/Post/72544493/0/0/0]Clan[/url] [url=http://www.bungie.net/en/Forum/Post/72545018/0/0/0]Groups[/url] [url=http://www.bungie.net/en/Forum/Post/72545422/0/0/0]Forums[/url] [url=http://www.bungie.net/en/Forum/Post/72545813/0/0/0]Help[/url] [url=http://www.bungie.net/en/Forum/Post/72546200/0/0/0]About Destiny[/url] [url=http://www.bungie.net/en/Forum/Post/72546418/0/0/0]More[/url] That's pretty much all I've got time for, I just burned about five hours clicking all the buttons, considering, compiling, and writing this up. I hope this is received in the spirit it was intended. [i] I did this on a Saturday, instead of playing Destiny. [/i] Seriously, good luck in your new job. I hope you've got a thick skin. Cheers!

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  • Edited by aboniks: 10/12/2014 2:27:51 PM
    [b]Tower Section: [/b] 0. This entire section is a pointless artwank if we can't interact with the vendors. 1. Knock off the overlapping background images. No benefit/much browser overhead. 2. Find out why clicking on dead space in the map opens up random vendors, and make it stop. 3. Why does the rightbar pop up on the tower map when there's nothing in it? Stahp. 4. Shrink this map to fit standard screen resolutions. Query my browser, and shrink to fit. Having to drag-scroll is annoying, since most of this page is void of content and filled with fluff map graphics. There's only 19 things to click on, I should be able to see them all at once. If not shrink, let us zoom in/out, and set a zoom% cookie . 5. Why can't I just look at my vault without going back to the gear section and having to fiddle around with stuff in the rightbar? Give us a real vault popup here, and let us organize it, let us store, retrieve, equip, unequip, discard, dismantle. Space-magic should give us access to our equipment anywhere. We can already carry star-ships in our pockets and transmat living creatures.

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