Well, gee, I always raise serious complaints on a company's forums instead of going to a consumer agency or asking customer support for a refund. I mean seriously, go find a lawyer and see if you have a class action suit if its *serious*. I don't think it is. If you aren't an informed consumer in this day and age, who thinks that if you buy old spice it comes with a yacht and sexy people, who always preorders and takes every snippet of prerelease footage at face value, I feel for you. Really.