This isn't a specific thing that people say, but it really bothers me when people walk into the doctor's office and feel like they are owed something. Like, "you have to treat me" type attitude. Ummmm no, they don't. And although most any of them will because they want to help, your ignorance and contempt make it harder. I mean I would never want a doctor treating me who was obligated to or "has" to. I want one that is treating me because they want to treat me, because they care about me as a patient and because they are doing the job I am paying them for...NOT because they are forced to do it.