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#Community

12/2/2013 9:41:12 PM
21

Do you find Muting/Hiding to be a hassle?

I've seen many complaints from users about self moderation, but I can't seem to understand the problem that everyone has with the new system. Bungie.old was governed by Employees and Moderators. Sometimes threads would slip through the cracks, sometimes Reports would go unheeded as the offensive content was only offensive to the reader, rather than the community as a whole. Now that you have the power to Mute people who you find to post offensive content constantly, what exactly is the problem? Now that you have the power to Report/Block a post that you found to be annoying or "against the rules", what is the problem? Are you more worried about the experience of others than your own? Do you believe that users of this website should be dealt hammers as opposed to your viewership? Are you just annoyed by seeing lines of text letting you know that there is blocked content that you could potentially view? Please chime in, let your thoughts be heard, and explain to this numbskull how the new system is detrimental to Bungie.net, as opposed to relying on a small force of unpaid (albeit sexy) forum moderators to censor and dictate your experience.

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  • Edited by A 3 Legged Goat: 12/3/2013 12:02:48 AM
    Muting and Hiding don't remove the content from the site. If I sign out or log on another account, the threads are still there. The problem is that self moderation now has more mindshare than global moderation. The masses are more likely to "moderate" content on an entirely subjective level, leaving inappropriate and often rule breaking posts and threads to flourish and run free. Moderators are less biased and in place specifically to adhere to the forum rules, though what content does or doesn't get filtered there is, again, subjective (though no where near as much) because they are only human. And therein lies an inherent problem. [i]Human[/i] judgement has been replaced for automated "hide" systems which are expected to function properly with more than one variable in place. As we are all well aware now, abusing this system is a breeze, and we need to worry about the mean time before it is supposedly rectified. Thus, we come to a crossroads. On the one hand, relaxing the rules was a good change. Muting and Hiding are healthy evolutions of our once primitive user interaction experience. But on the other hand, we must not forgo forum rules and moderation or "lay off" our ninjas. If anything, Muting and Hiding should be more effective in delivering content to them for their less biased viewing. Without active moderators backing the system, threads like "X console owners are phaggots and should kill themselves" remain on the front page because the community thinks it's funny to post in them. Lurkers can't hide these, and new members who don't understand the system think the forums have no restraint. If that's their cup of tea, these kind of threads begin to snowball with new members' help. Bungie must make a choice. They either up the ninjas' presence in addition to sorting the issues with automated systems and user controls, [i]or[/i] they simply offer a few tweaks to the system and leave it at that. I'm not buying their "control your own user experience" anymore because I've already muted/reported 400 accounts and I not only still see stupid threads and posts being made, but also have no guarantee anything was done to them. Giving users "moderation tools" in place of actual moderation screams laziness and a lack of control over the forums to me. The new tools should be a ways to assist that control, not one to replace it. Again, the problem is the people posting these stupid threads are expected to hide and report these stupid threads. TL;DR: Fix the system and slap ninjas with more wet noodles.

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