[spoiler]it is a virus. everyone is already infected and a carrier. it takes death to make someone turn. bites cause sepsis and massive bacterial infection due to the fact zombies are decaying flesh with all kinds of decomposing bacteria [think komodo dragon/monitor lizard spit], and even a normal mouth has many kinds of bacteria..
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well if you haven't read the comics, i suggest getting the compendiums and novellas...spoilered for those who haven't.
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But how was the virus created? What started it?
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nobody really knows except Robert Kirkman. zombies are actually a secondary thing, an environmental hazard. the true focus is on human survival and the resulting drama.
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I almost completely forgot about the Human survival/drama lol. That changes how I look at the walking dead in a way.