After buying the Destiny 2 collection pack on steam on Oct 8th i have gotten round to playing the game today only to realise im missing the current reward pass and the final shape dungeon key which is said to be included in the bundle as when go to attempt to access them is says i must purchase them with silver which simply shouldn't the case i have tried restarting the game and they still say i cant access them i have no idea what else i could do i have also checked my inventory to see if they would be in there to no avail
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Fill in the form linked at the bottom of this page: https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items Bungie will review the ticket during the week (Monday -> Friday) to determine eligibility and in most cases simply apply the missing keys/passes to the active account.