{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
9/29/2026 4:20:30 AM
1
I have the collection but game says i do not own dungeon keys
pls help i cant access any of the dungeons that i should have access too
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Edited by BNGHelp5: 9/29/2026 5:27:24 AMFill in the form linked at the bottom of this page: https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items Bungie will review the ticket during the week (Monday -> Friday) to determine eligibility and in most cases simply apply the missing items to the active account. From the looks of it, you're also missing the Reward Passes from the Collections - so mention that too.
