Platform: PS5
Issue:
Service of Luzaku cannot be purchased from the Monument to Lost Lights. The game says "Requires Destiny 2: Renegades" even though I own Renegades.
Details:
- Renegades shows as "Purchased" on PlayStation Store.
- Renegades shows as "Owned" in-game.
- I have access to Frontier and have completed the campaign.
- I have enough Exotic Cipher and Lumen.
- Only Service of Luzaku is locked. Other Renegades exotics are available.
- Screenshots attached
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Do you own the previous season pass? If do, can you not pull it from that pass ranks?
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Hey there, Thank you for reaching out to us. We understand you're unable to purchase Service of Luzaku due to the game not seeming to recognize you've purchased Renegades. By any chance, does [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]Restoring Licenses[/url] resolve this for you? If not, then please reach out to us via the following contact [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items?_ga=2.153276920.1777126809.1731945645-1420294048.1731346808]form[/url]. We will then investigate what's happened with your purchased content.