When I purchased the ultimate Edition pass back in December, I did NOT receive the season pass that was supposed to be included with my purchase, and still now I have absolutely 0 of the season passes I paid for, I'm incredibly upset as I cant unlock any of the rewards now since most of the passes have expired, and I paid a lot of money for this pass and I'm incredibly disappointed that I wasn't given what I was promised. I just wanted to unlock the star wars themed cosmetics, but seeing those season passes have already expired, I doubt theres a way for me to try and obtain them currently. Please just give me my season passes, I'm owed them, I attached a link showing my proof of purchase including the purchase date, and I am okay with providing more proof if it means getting what I paid for.
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2 RepliesLooks like you purchased on Steam without cross-save active and then afterwards you activated cross-save and set your Xbox account as the active profile; as a result of doing it that way they were applied to your now dormant Steam Destiny account. You can see that [url=https://crimson.report/4611686018442590712/4611686018555935648]here[/url]. You can try filling in [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items]this form[/url] and Bungie will look into it during business hours in the order its received, but its up to them whether or not they'll transfer/apply the passes to your Xbox Destiny account as you've already received them.