Hello there, Thank you for reaching out to us. We understand that you're experiencing inconsistent behavior from healing rifts. We're sorry to hear of this, as we can imagine the impact that this may have had. For our investigation, could you kindly clarify whether this only happens in specific activities? Or occurs regardless of the activity you're in? In addition to the above, do particular in-game actions seem to reproduce this? Finally, if feasible, please consider using your platform's share feature to capture a videoclip of the behavior you're experiencing. If you record such a clip, you can upload it to a site like Imgur or Youtube, and share a link to it here. We'll then investigate this.