{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
12/30/2025 3:56:12 AM
2
Cross save authentication error
So I’ve awaited the set cooldown days and attempted to sign into my steam to authenticate my cross save steam account. Which says authentication error
Any help is appreciated
-
2 RepliesHey there, try logging out of the site, and log back in with Steam, instead of using the authentication step of cross-save. That will make it so Steam is auto-authenticated during the cross-save process and you only need to authenticate the other accounts. If you get logged right back into this account, things should be good. If it logs you into another Bungie account, or asks you to make a new one, or link an existing one, it means that account you just logged in with is a different one to the one you've got linked - hence the authentication error.
-
Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having issues authenticating your Steam account. As it sounds like you may have attempted to unlink your Steam account from your Bungie.Net account, please note that if you had intended to do this, as of March 25th, 2025, it is no longer possible to unlink an account once it has been linked to your Bungie.Net account. While you can disable the Cross-Save function, you cannot remove the link to the account itself. You can read more about it [url=https://help.bungie.net/hc/en-us/articles/35597981889300-Notice-Bungie-net-Account-Unlinking-Update-on-March-25-2025]here[/url]. If you are trying to sign into the same Steam account you had linked previously and are seeing this error, please try clearing your browser cache/ cookies and using an incognito window to authenticate. Try also swapping browsers entirely, or using the Companion App to authenticate.
