Hello Destiny 2 support, sorry for my Bad English i'm French.
I have bought :
Destiny 2 : Année de la Prophétie (PC)
Destiny 2 : Collection Héritage (2025) (PC)
Since i have play few hours, now my game freeze and crash to dedsktop whith no error messages. sometimes in game, and sometimes it crash when the activity was loading. I'm desperated... i have follow many topics video to find help... But many user got them on Steam, and i don't know why i don't purchase on steam.I have buy them on Microsoft Gamepass PC. I have create a demand to refund but see i get play few hours with no problem the refund was not eligible to me, that's not my demand. Can you help me to play again with this game ?
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4 RepliesHi there, Thanks for reaching out! If you haven't already, we recommend that you update your graphics card drivers directly from the manufacturer’s website instead of through their app. This will ensure you have the most up-to-date stable drivers and can help resolve these types of issues. If the issue persists, try rolling back to a previous set of drivers to see if this helps. Sometimes the latest drivers may lead to technical issues on specific hardware configurations.