I think it's both. I think there are toxic members of the community, but also that a lot of members of the community have reason to be frustrated (note here that being frustrated does not justify toxicity, and that's not what I'm saying.) As a casual, you're right, it doesn't feel like this expansion pack was built with me in mind, it feels like it was designed for engagement and retention, maximizing playtime at the expense of fun. I've been playing less and less; I still pop in from time to time to do Solo Ops - because that's what I [i]can[/i] do, the group content is out of my depth, above my skill. The usual retorts to concerns about difficulty are that the game "isn't actually hard" - but difficulty is a subjective experience. What's easy for the high end of the bell curve can be punishingly and frustratingly difficult for those in the middle and low end. Next they say "Well just do easier content!" but that removes us from the loot and progression game, which also feels bad. Do we frustrate ourselves with (what is for us) painfully difficult content, or do we do easier content and make due with unrewarding rewards? After that they'll say "Well just stop playing the game, play something else!" and that seems to be exactly what people are doing, player counts are lower than they've ever been since I started playing. The casuals and averages are leaving the game, but I wouldn't say that's good for the game. Casual players are being asked to choose between lose/lose propositions, and it's no wonder that so many are choosing something else. There just isn't a place for casuals and average players in the current iteration of Destiny 2, and it feels bad being pushed out of a game I've played for 1,500 hours. None of this justifies toxicity or vitriol, but it does explain the player attrition we're seeing. I don't want Destiny 2 to fail, I want it to be a spectacular success! I want it to be a game I want to play, and right now it's not. People are frustrated to lose their hobby, we're frustrated that we can't participate, we're frustrated to be pushed out of our depth and into increasingly difficult content, we're frustrated with the ongoing grind, and that frustration adds up. I'll probably still play from time to time, the odd Solo Ops here and there, but I'm not playing like I used to. I miss casual content, I miss seasonal stories and activities, hell, I miss Onslaught. I'm just not cut out for the current game, and that sucks, but it's okay, Final Fantasy Tactics just released, I've got plenty to play.