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9/28/2025 6:41:10 AM
1

Game crashing

2nd game crash within 2 hrs Xbox series x, threw me back to Home Screen this time in my promotion series match. Restart game the proceeds to tell me I should check my internet connection if I’m having issues.
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  • Hello there, Thank you for reaching out. We understand you're experiencing crashing with the game on your Xbox Series X. We're sorry to hear of this, as we can imagine how this would cause concern. If you haven't yet tried doing so, then you may wish to see whether [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]Clearing the Console Cache[/url] helps to prevent further such crashes. As the game also seems to suggest a connectivity error may be involved, [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting[/url] may help to alleviate this. If you continue to experience this crashing, then please let us know whether you are seeing any error codes when it occurs. We'll then review.

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