Hi there, Thank you for reaching out. We understand you're unable to locate preorder content on your account. We're sorry to hear of this, as we can imagine how this would cause concern. If you haven't already, you may wish to see if [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]Restoring Licenses[/url] helps you to access your purchased content. If your preorder content remains missing, then please reach out to us via the following contact [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items?_ga=2.153276920.1777126809.1731945645-1420294048.1731346808]form[/url]. We will then investigate what's happened with your purchased content.