Ok, my nephew plays on the Xbox and I play on ps5, my head set and microphone work great, it’s showing his as disabled and he can’t even send a text chat, it even shows it’s turned off under the in game settings and when when you turn it back on it literally automatically turns right back off. I couldn’t believe it and actually witnessed it my self. Is there any fix? We tried everything that was recommended as well, restoring to default, hard resetting and even uninstalling and re installing. It’s very frustrating because we can’t communicate in game at all and we aren’t the only ones having this problem, I know of 4-5 more people, as I posted on a Reddit forum and there is no fix we can figure it out, I want to buy the final shape but with communication bugs like this, I don’t know if I want to now, any suggestions on how to rectify this? Oh yeah it’s been going on since the March 12th update, is when we noticed it so it’s been awhile
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Not going to ask your nephew’s age because it’s none of my business, just gonna direct you to the following article detailing the Age Verification Requirements and Parental Control changes that went live right around March 12th: https://help.bungie.net/hc/en-us/articles/24217906958868-Date-of-Birth-Requirements-for-Destiny-2-and-Bungie-Services (΄◉◞౪◟◉`)