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3/1/2024 3:02:05 AM
3
Hi there!
Can you please provide a video of you attempting to interact with the portal in the HELM? For Steam players, you can use the XBOX Game Bar to record your video gameplay, and then upload it to a public source.
Please upload any video you wish to provide to a public source, such as YouTube. Thanks!
English
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Excuse me but I am Spanish and I play the game in Spanish. Right now I communicate with you thanks to Google Translate. https://www.youtube.com/watch?v=TtBqBpPba58 As you will see, right after the cinematic of Eris Mor's transformation I go to the portal and it remains closed. I look everywhere I can to see if I can find any adventures to follow, but there is nothing anywhere. I'm at a dead end. Where is my adventure so I can follow the seasonal story? I can't get past that point :(
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Edited by RurouniDante: 3/1/2024 12:59:26 PMCan you also provide the following: - A screenshot of your Destinations tab - A video of you completing a Savathun’s Spire run. It does not need to be the whole run, just the boss being defeated and on would be fine. - A screenshot of your map of the HELM. Also, it appears that you have multiple unclaimed Triumphs according to the game API. Please claim all triumphs and see if this helps. Thank you!
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Thanks for providing a video. I have passed this to player support as it's affecting a lot of people and potentially locking them out of a whole season pass worth of content.
