Hey there. This is a Y1 non-universal ornament, designed to go on a range of sets only. You can find it on the appearance menu of an Iron Banner helmet where it can be used for free. Or you can use Synthweave to turn it into a universal ornament in Customize Appearance, to apply to any other helmet.
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Negative. Unable to synthweave. Does not appear in the options. For any helmet.
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Edited by EckyThump: 1/5/2024 10:06:10 PMWould you mind taking screenshots of your helmet options in Customize Appearance, and I'll escalate to player support for investigation. They can be uploaded to a site like imgur and the links pasted here.