Bungie don't guarantee any responses and if its been 3 months - the appeal has a high chance that it has already been reviewed and denied.
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It still says its open. But i dont know maybe it is like that.
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Quite often they'll leave tickets open, ive still got a few tickets that haven't been closed despite having the issue fixed.
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Well im not suprised as Bungie is a unique Studio as their game is. Hopefully one day it will get sorted if not im ok with that i got friends that trust me and play still with me. I dont do PvP just raids.