My fire team has a similar issue.
My friends had to leave fire team and go to Petra in dreaming city to reacquire mementos.
English
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Like I need to leave my clan to re aquire the momento? Cause I deleted the momento a long time ago and now I can't get it back on any of my characters. Deleting the quest does not work
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Thanks that fixed it for me.
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Did you have ti leave fireteam or clan?
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How do you get the momentos I went to her and dint have it