{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
10/24/2023 7:05:50 PM
9
Companion App won't work
Been 1.5 hours and the companion app has not updated, telling me that it "Failed to download required Destiny 2 content. Please try again." along with a Retry button that doesn't do anything when tapped. I have logged out once and uninstalled twice.
What gives?
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1 ReplyEdited by AugustHaze: 10/25/2023 11:22:35 PMI was able to fix this problem after dealing with it for the past day and a half. I think it has to do with cache sizes in the app. 1. In the app open [b]App Settings[/b] in the [b]More[/b] section. 2. Under [b]Cache[/b] set the [b]Max allowed cache size[/b] to at least larger than 100 MB. I noticed after the fix that the cache size was at least 150 MB so i'm guessing the update was much larger than the limit that was set in the app. I set mine to be at least 300 MB but maybe I should I set it to 500 MB just to be safe. 3. In [b]App Info[/b] on Android click on [b]Storage[/b] and then [b]Clear Cache[/b] and that's what fixed it for me after doing an normal update. So basically Bungie sent out an app update that could be bottled necked by an setting. Which is something that needs to be addressed in the future.
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1 ReplyI had the same issue. I fixed it by enabling permissions: storage in the app info on my phone itself; then reopened the app and the database downloaded / installed correctly.
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4 RepliesHi there, Thanks for your report. We'll pass this along to the developers. Are you currently on iOS or Android?
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1 ReplyI tried everything thing that people said to do and my Destiny 2 companion app doesn't work either Everybody should be use to this by now bungie fixes one thing screws up 10 more things
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5 Repliessame for me. android. tried everything: reinstalling, clearing cache, different network - no success. thought there's and issue with my phone, but now see it's not only me suffering)
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1 ReplySame for me (Android. Cleared cache/re install didnt work. Lfg and clan seems to work but not inventory/bounties etc.
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3 RepliesSame problem, nothing's worked.
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3 RepliesSame here, restarted the app, restarted mobile, cleared cache, reinstalled app, logged out, logged in, updated databases, nothing seems to fix it.
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7 RepliesClose the App via your phone settings, clear cache and then restart Companion worked for me
