I believe the Silver has to be manually added, so it's just a case of waiting. It can also take Bungie a while to respond to all the support tickets they get daily, so again it's just a case of waiting. Aware the waiting game is boring and not one you want to do, but that could be your only option.
You could also try sending a Tweet to the @Destiny2Team on Twitter. Although I wouldn't expect a reply today or tomorrow because it's the weekend.
English
-
Hopefully they will sent soon, can't wait to buy the season pass, on the email they said it was going to be added in 4 weeks after I did the survey, which it passed, but thanks for answering.