They don't care. The game is a mess, and they still they don't care. But they will want you to go to their new projects. If they think they're going to be able to get it right with the next game, they're sadly mistaken. They should be fixing this one to show they care about their game. But again, they dont. With the state of pvp, constant bugs/glitches, it's a glaring display of their incompetence.