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5/21/2023 7:11:14 PM
3

Expansions got deleted from my account (XBOX)

Over the course of three days I have been grinding Dares Of Eternity to get to level 16 because I really wanted the ghost shell from the Treasure Hoard. After completing my last run, my internet crashed and my controller and game were both messed up so I had to restart my game after reconnecting my controller. Upon logging into Destiny and going to the Treasure Hoard, it said that I needed the 30th Ann. Pack (which I already own) in order to acquire the ghost shell. I was shocked to say the least when I checked the Eververse in the expansions section, to find that all of the expansions I owned were missing apart from Lightfall. The leader of the family's account was the one who purchased the Destiny 2: Legendary Edition, and I was able to access everything in it as well. I purchased the 30th Anniversary Pack with my own account, and the family leader's account bought Lightfall which I again, was able to access. This is unacceptable, I have put my money and the family leader's account has put a lot of money into Destiny. Why did this happen? It's not a visual glitch either as when I went to the store to check if they uninstalled, I was met with a screen telling me to buy them. I checked EVERYTHING to make sure there that I wasn't missing anything. It is not on my account's order history or Eververse history either. Bungie, please fix this.

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  • 1. Game, dlc and in game currency are controlled by the platform you bought it on not by Bungie. 2. Have you tried going into the game management options and seeing if you need to reinstall any game licences. If nothing shows under "ready to install" then you need to contact Microsoft XBL support.

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