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5/17/2023 9:14:50 PM
2

Game crashes when entering Scarlet Keep

I’ve finished Shadowkeep earlier today and wanted to get Xenophage (I’ve unlocked Pit of Heresy). However, past 5 times I’ve logged in, traveled to the Moon and entered the first corridor on the left to proceed to the Pyramid my game fully crashes. I get a frozen loading screen, after which game goes to normal for maybe two seconds and just dies. I’m playing on Xbox Series X.

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  • Heya! @woogonalski is most likely correct. This is probably due to the audio bug that many players are experiencing. We are actively working on a fix for this issue and should have it released soon. In the meantime definitely feel free to try the various workarounds that players have discovered (like the one @woogonalski shared below)! Thanks!

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  • Could be the audio bug that’s crashing Kings Fall. We had to turn off all sounds in settings (sfx, music, etc) to be able to load in without the game crashing.

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