Hi there. Try clearing your browser cookies and cache or switch to Incognito mode. If that doesn't work, please try using a different browser.
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Tried the cookie/cache clearing and a different browser; still nothing
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It may sound dumb, but are you clicking the "Save Changes" button at the bottom? If all else fails, try using the mobile app or sign into Bungie.net via your mobile browser to make changes.
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The app worked! Good thinkin'! Thanks! :)