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5/3/2023 3:23:22 AM
2

Continually Receiving BattlEye Query Timeout/PLUM Error

[b]PLATFORM:[/b] Steam [b]SYSTEM INFO:[/b] - [b]CPU:[/b] Intel i7-9700K CPU @ 3.60GHz - [b]GPU:[/b] NVIDIA GeForce RTX 2070 SUPER - [b]RAM:[/b] 16.0 GB - [b]GPU Driver Version:[/b] 31.0.15.3168 - [b]OS Version:[/b] Windows 11 Home 64-bit - [b]ISP Speed / Connection Type:[/b] ~185Mbps (up) / ~170Mbps (down) on a LAN - [b]DxDiag:[/b] -- [i]Have DxDiagnostic’s results but would prefer to provide in a direct message, not on an open forum post.[/i] [b]ISSUE:[/b] During play of Destiny 2 (around 4-5 minutes into playing), I randomly get a pop-up window from BattlEye indicating a "Query Timeout." Near immediately afterwards, I then receive an error screen within Destiny 2 itself indicating a “BattlEye Error: Battleye has detected a problem. For more information, visit help.bungie.net and search for error code: plum." I then get taken back to the game's start screen. This has happened for the third day in a row now.

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  • Hi there, Thanks for reaching out. PLUM errors mean BattlEye has detected a problem with your computer that may be in violation of Bungie’s Terms of Service. Double check that you have the latest windows update installed, and if issues persist please take a look at BattlEye's support FAQ. https://www.battleye.com/support/faq/

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    • the faq does not say anything on how to solve the isssue

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