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originally posted in: URGENT MY Character is MISSING
Edited by Hi Im Swat: 3/12/2023 3:33:13 AM
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Hi Im Swat
Hi Im Swat

Bungie fan. Been here for 16years! old

[quote]Admins, please help, I was AFK from destiny 2 eating dinner with my gf, and when I returned, my Hunter was missing from my character roster overall.[/quote] Sounds like someone in the house deleted the character. I suggest you have a word with them. In the future, never leave your PC unlocked. That is rule number 1 of basic security. [quote]I did not delete this character, I was not even logged into the game when I returned to my PC[/quote] In this case, you may have malicious software on your PC. I would scan your device and change all your security settings including passwords. [quote][/quote] Lost or deleted characters cannot be recovered. Your character is gone forever. See the policy below. [quote]Deleted Item and Character Policy Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. Bungie does not provide the following services: Restoration of deleted characters https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy[/quote]
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  • I can ask each and every person in this place and they will state that they did not touch my computer. I do not have children, I live in a dorm alone with locked doors. At this point you could accuse someone of breaking in within the time I was eating dinner but I really think they would take my things over deleting a single destiny 2 characters from my account while the others are left intact. That response is honestly just illogical under my circumstance but your level of support shows me how willing you are to hear out this actual problem I have. This was not at the hands of any person if it were I do believe it would be something I would be aware of. I truly believe this was a bug but the no-return policy has ruined destiny 2 for me. Probably done for a good while if not just for good now, so thanks for that Bungie lol. Nonetheless thanks for your time

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  • Edited by Hi Im Swat: 3/12/2023 3:46:35 AM
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    Hi Im Swat
    Hi Im Swat

    Bungie fan. Been here for 16years! - old

    [quote]I can ask each and every person in this place and they will state that they did not touch my computer.[/quote] Not being rude, but you really shouldn't believe everything anyone says. Someone is clearly lying to you. Characters can only be deleted by the player. Someone clearly went on your PC and deleted it. Your character(s) are gone forever. Bungie [b][u]will not[/b][/u] restore them for you. Bungie has never restored characters for anyone. Here is the official policy again straight from Bungie's help database. Please read it. [quote]Deleted Item and Character Policy Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. Bungie does not provide the following services: Restoration of deleted characters https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy[/quote]

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  • I am sorry to tell you that the only person who could have access to my computer is my girlfriend and I trust her more than I trust your word in this instance. My computer is completely virus clean, I am an IT major and keep my devices secure. I am telling you that this is simply a bug, and you are steering clear of that because it is an issue that seems to be avoided as many have lied about this. I am not a moron and do not believe everyone but you are simply wrong in this situation, there must be some other issue as this just does not make sense.

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    Hi Im Swat
    Hi Im Swat

    Bungie fan. Been here for 16years! - old

    There is no game bug deleting characters. If there was, you wouldn't be the only person out of a million+ players to have this issue. Your characters were deleted by a person. You can ignore that all you want, but that is the fact. Regardless, your character is gone forever. Nothing can be done.

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  • And @Swat. Please leave my posts alone. You are rude and do not help. I would never pester to have someone who treats me like I'm dumb to be a helper. So plz just like. Don't check my posts 👍

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    Hi Im Swat
    Hi Im Swat

    Bungie fan. Been here for 16years! - old

    This is a public forum, people are welcome to reply to any post they like. If you don't want to see a user's comments I suggest you head to their profile and press the 'BLOCK' button. Note: This does not stop them from seeing your comments.

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  • 👍

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  • I very much appreciate this absolutely fake response. I am not sure why you believe accusing my loved ones of what is likely a technical issue is the best route. I do believe you are just avoiding the real issue and that is that. I am not the only person who has experienced a glitch like this for sure. I am sure just trying to appeal to something is likely an error. It is possible something incorrect happened on the other end and you simply do not want to investigate that. I am dealing with a serious problem of my earned money being wasted and the best you can tell me is that my adult girlfriend is the one tampering with my enjoyment. I believe I would like to speak to someone who is actually willing to hear me out over saying such illogical things. This is a very unfortunate experience with someone who states they can help me. I am not making this post for attention, I simply just want to enjoy my time playing games, not being led on with such pointless claims. I am sorry to be rude but I am very frustrated by this experience and thought some actual clarity would be given to me.

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  • 1. You have been provided the facts and links to Bungie's official responses in these situations. 2. Sorry but people lie on these forums all the time so no matter the excuses Bungie has a zero tolerance policy. 3. There is no glitch. The so called reported glitch was investigated and in all so called cases it was a manual deletion from that account.

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  • Thanks as well for a loaded answer of nothing.

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  • Why should I repeat what I have already said and a mentor provided all the relevant information. Ps. You said Steam does not allow multiple people onto a account and that stands true with Bungie as well. You are issued a "weasel" error code in these situations.. this includes cross save if someone tries to access your account form a different platform.

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  • Well, I never asked for your input dude, and I never received any weasel notification on the screen when returned to my PC.

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  • If you have the power, contact someone who is able to view account activity and ask to see when my character was deleted and if they have any sort of notification of that. I do not have a single clue when this could have happened as an hour before I had been playing the game on the character. I just cannot find a logical answer to why this could have happened. I am sorry for pulling your leg but this is really just upsetting and I do not want a repeat experience for my friends who still can find enjoyment from this game.

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