Page says I can only change it once, but I still have the one that was assigned to me and it doesn't allow me, it says the settings are saved, but my name doesn't get saved.
I wanted to try the free weekend and look into playing long term, but if can't even change my name there's no point, hope I can get some help.
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If the name you're trying to change it to violates CoC/gets caught by the filter - it wont save the name change. What are you trying to change it to?