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12/2/2022 4:02:08 PM
2
Hi there. Are you still encountering this issue? We've been unable to reproduce it.
We have some questions:
- How many cycles of facing Riven did you go through until you hit the bug?
- What weapons were your fireteam using?
- How many warts on Riven did you pop while falling down?
- By the time you destroyed the last wart that should've taken them to the ascendant plane, were you almost at the ground, or were you in the middle of falling down still?
English
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Edited by JLikeTheLetter: 1/29/2023 5:14:55 AMHello, today I was able to get my team together to run Riven again, and found that the bug was still happening. I got a recording of our run, linked below. The video answers most of the questions, but to quickly respond to them: - I believe the bug happened on the third phase of damage every time, including the recorded run. - I go through my fireteam's loadout at 21:10 in the linked video, though they have not been exactly the same each time we have run the encounter. - The video indicates that we had a total of 91 weak spots destroyed, though many of those were after the activation of the glitch so I am not sure what the exact number is. - We were in the middle of falling when Riven stopped taking damage. However, it seemed that the bug triggered before that fact - every time we got to the 3rd "six eye popping stun" part of the boss fight, Riven would visibly "twitch" or teleport for a split second, though it is usually only visible for one member of the fireteam (the specific individual varies). I don't believe I was able to capture this in the video, but another member of my fireteam says they saw it occur. This twitching is the first thing that alerts us the softlock is going to occur. Further, the six eyes shot to stun Riven on the third phase remain popped every time Riven opens up her face plate and then auto-stuns. The 3rd phase stun and subsequent softlock occurs at 15:15 in the video, though we run through another phase just to document what happens to the encounter after the glitch occurs. [url=https://youtu.be/R4gtQnMpbtc]The video is linked here.[/url]
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Good news! We were able to beat it legitimately. This time, we had players shooting Riven's mouth when it was available as a damage point, which we had not been doing previously. Through this, we were able to get her down to last stand in the second phase, which allowed us to progress and did not trigger the bug which has been consistently activating during the third phase when we were primarily doing damage through destroying the warts.
