This is the second month that I have claimed my Amazon Prime rewards where they didn't go to Amanda. Following the bungie.net troubleshooting, I set up a forum post the first time, and now again. In my bungie account it shows that the reward was claimed both months, yet neither month did I actually receive the rewards. Can Bungie please take care of this?
Hi. Thanks for your report.
Do you share your Amazon Prime account with anyone else? If so, do they play Destiny 2 and do they also sign up for this program? Have you tried logging in and out of the game to see if anything changes?
If you go into your [url=https://www.bungie.net/en/Profile/Settings]Bungie account Settings[/url] and click "Accounts & Linking," do you see Prime gaming at the bottom of the page under the "Authorized Applications" sections?
Do you see your claim in your [url=https://www.bungie.net/7/en/Codes/Partners]Partner Rewards section[/url]?
If you accidentally linked the wrong Bungie.net account to your Amazon Prime account and you haven’t yet claimed the Destiny 2 offer, follow these steps:
Step 1: Make sure you've logged out of the wrong Bungie.net account.
Step 2: Follow the [url=https://twitch.amazon.com/tp/oauth/start/bungie?overwrite=true&redirectUrl=https://twitch.amazon.com/prime/loot/destiny2]re-link URL[/url] to update your account link.
Prime Gaming rewards can only be claimed one time - if you don't see them in your Partner Rewards, you may want to [url=https://twitch.amazon.com/tp/oauth/start/bungie?overwrite=true&redirectUrl=https://twitch.amazon.com/prime/loot/destiny2]re-link your accounts together [/url]then wait until next month to claim the next bundle. Unfortunately, you won't be able to claim past bundles.
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