I have had a level 32 Titan on destiny for Xbox 360 years before the transfer cutoff in August of 2017 I have also migrated my character to destiny 1 on Xbox one, I'm not sure when I did the migration from d1 on Xbox 360 to d1 on Xbox one but from what I've read in the help section it should not matter when I've done that as long as I'm using the Same linked account and my character is above level twenty before the cutoff and I've done both, but when I start up destiny 2 I don't see my character instead I see a character creation menu, this very frustrating as I would like to carry over my characters appearance and I beat the vault of glass too many times to count back on 360 so I'm sure I have some triumphs .
Am I doing something wrong or is there any fix for this issue?
I would very much appreciate help with this.
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The date is important. There is no way for a X360 character to be in D2. All XB1 characters were copied ready for D2 at the end of July 2017. Anything after that date does not count.