I looked around to see if there was a contact form for this, but didn't have any luck. I played Destiny 1 right after launch up until about 2015 or 2016. My old character was at level 29 (light level at 131, if that's relevant) and so it should have met the requirements prior to the August 2017 deadline. Recently, I downloaded Destiny 2 and was greeted by the "legacy" cards showing the dates I had completed "The Black Garden" and "Vault of Glass." I figured this meant my character had been transferred just fine, but I only had the option to create a new character instead of choose my old one. Is there something I missed along the way? The only thing I could think of that might have messed with things was me having changed my PSN display name a few years ago when that functionality was added. But it is the same account, and logging into Destiny 1 with the account still shows my old character there and accessible. Sorry if this isn't the proper place for this or if this question has been asked a million times. It's been quite some time since I've used the forums, or visited bungie.net for that matter. Any help and guidance is appreciated!