Greetings!
I’ve seen that other players are able to fix this by doing the following:
1) Go to [url=https://www.bungie.net/7/en/User/Account/EmailSms]this page[/url] (Email/SMS Settings).
2) Uncheck all of the email preference settings.
3) Save your settings.
4) Re-check your desired email preference settings.
5) Save your settings once again.
6) You should be able to claim rewards now, the page may need to be refreshed.
English
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This doesnt work for me i have tried it so many times.