[quote]what should I do?[/quote]
Not pay for account recoveries in the future.
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I didn't pay for an account recovery, I can do stuff on my own.
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Uh huh. I'm sure someone randomly decided to hack into your account specifically for the sole purpose of deleting your characters on this one specific game. Never give your information to someone you don't know & trust.
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Not to be harsh or anything but what's the point in commenting? Simple terms all you would have to say is unfortunately you won't be able to get your account back which its stated in their policy. But you took your time out your day to accuse me of giving my profile away, if I didn't that I wouldn't have posted this on the forum since that's against the rules.
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You really shouldn't be commenting. You should just take the advice & be better moving forward.