JavaScript is required to use Bungie.net

Service Alert
Destiny 2 will be temporarily offline tomorrow for scheduled maintenance. Please stay tuned to @BungieHelp for updates.

Help

Help us help you.
4/28/2022 2:32:41 PM
5

Banned 2 months for connection, please help, read details

So I received the typical 2 week ban due to connection issues. I have gigabit internet and my computer plays every game but Destiny without issue. Whatever, I go on a mission to fix it. I did everything Bungie said, even bought a router and quit using my gateway as a router. Since the fix Ive had stress free gaming. My only disconnect in weeks was due to power outage, I hardly even see the connecting banners across the bottom now. With this new and improved connection I jump in pvp last night, everything went great. Woke up and logged in this morning, banned 2 months. I literally did everything you wanted me to do including spend over 100 dollars on a router. I believe this was automated and if a human looks into it you will see the difference when I fixed my connection.. I hate saying fix my connection as this is the only game with issue. How about fixed my connection to Bungie. Please review my account. There is literally nothing else I can do to fix anything. My internet is more than fast and my ping is 10-15, no crazy packet loss, nothing but steam running in the background. Ive done a lot of reading and it seems like PC players get this the most. I just came back to game with the expansion after not playing since release (back when it costed money and was error free with Blizzard). I fear if I decide not to quit that I will receive a unwarranted perm ban next. Please help my Account is Noobism#9648, Steam account Noobism

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Hello there[url=https://media.giphy.com/media/KOVlHmbBA09XO/giphy.gif],[/url] The reasons that can cause a restriction can be found here: [url=https://www.bungie.net/en/Help/Article/11929#suspended]Why was I Restricted?[/url] Restrictions for [i]Connections[/i]: The 1st restriction is for 2 weeks Each additional will be 2 months If you believe the restriction was placed in error, feel free to submit an appeal on this [url=https://www.bungie.net/en/Support/Troubleshoot?oid=48629]Page[/url]. Please read all the info on the page before submitting the form at the bottom. [b]The form is for appeals only, they do not answer questions as to why or how long.[/b] [spoiler] Requests for additional information, such as the length of a restriction or reason for a ban, will be disregarded. Here are some suggestions that may help with connection issues: [spoiler] [quote]1. Use a wired connection rather than Wi-Fi 2. Quit any program or turn off other devices that are streaming 3. Clear your [url=https://www.bungie.net/en/Help/Article/12539]console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335] verify the integrity of your game files[/url]. 4. Power cycle your internet router 5. [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url] 6. Follow the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try the [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type. 7. Enable IPV6 on your router to see if that helps[/quote] [/spoiler]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    3 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon