Do you have images of the missing ornament sets being applied to your account? Your warlock has 3 Dawning ornament sets in collections, but the Festival of the Lost sets do not appear at all.
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I don't take screenshots or stream or anything so I don't. I am curious when the festival of the lost shows up what the status of those sets will be in the store as they should already be on my account even if they are not showing up in collections. Either way not spending another dime on this game till this is resolved.