{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
Edited by Archangel:
3/30/2022 11:14:30 PM
1
Cross Save Account Authentication
I'm trying to activate the cross save so that I can use my Xbox characters on my Steam account but for some reason I have a Playstation account linked to my Bungie account, but I have never owned a Playstation before and it's not letting me continue without the Playstation account authentication.
Bungie if you could help me with this that would be much appreciated.
-
2 RepliesHi there. Under no circumstances will Bungie forcefully unlink an account from a player's profile. You must be able to authenticate you are the owner of the account with the login credentials to unlink it. If you cannot, you'll need to contact Playstation Support to see what they can do. If there's an unauthorized account link, that means someone else has had access to one or more of your accounts to be able to link it. We highly recommend you change your passwords and enable 2-factor authentication to secure them. [url=https://help.bungie.net/hc/en-us/articles/360048721292-Account-Security-Guide]Account Security Guide[/url] See the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url] for more info.
